To place an order, simply browse our products online. If applicable, select your desired size, quantity, and any custom options available. Click the “Add to Cart” button, and when you’re ready to checkout, click on the shopping cart icon. Follow the prompts to enter your shipping and payment information. Once your order is confirmed, you’ll receive a confirmation email with your order details.

We accept a wide range of payment methods, including major credit and debit cards such as Visa and MasterCard. Additionally, we offer payment through PayPal, Klarna, Apple Pay, Google Pay, and Direct Transfer. All transactions are securely processed to protect your payment information.

If you need to modify or cancel your order, please contact our customer service team as soon as possible at [email protected]. We can adjust or cancel your order if it hasn’t been shipped yet. Once your order is processed for shipment, changes or cancellations may no longer be possible. However, you can still return eligible items under our Guarantee and Refund Policy.

After placing your order, you will receive a confirmation email with your order details, including an order number. If you do not receive a confirmation email within a few minutes, please check your spam or junk folder. If you’re still having issues, contact our customer service team for assistance.

Shipping times vary based on your location and the product you ordered. Typically, non-customised items are processed and shipped within 2-3 business days. Delivery can take an additional 7-14 days if non-customised or up to 8 weeks if customised, depending on your location. You will receive a shipping confirmation email with tracking information once your order is on its way.